Shipping policy

Mum said, "We've got your back, wherever you are!" At Mum Said Coffee, we're all about delivering that heartfelt connection straight to your door with our premium specialty coffee beans. From our North Queensland roots in the Burdekin region, we ship Australia-wide to keep your home barista setup stocked and your nostalgic brew moments flowing.

How We Ship Your Coffee Goodies
We partner with reliable couriers to ensure your order of specialty coffee beans gets to you fast and fresh. Expect Australia-wide delivery in 3-7 business days, or snag our speedy local delivery if you're in the Burdekin region within 24-48 hours of placing your order. No pickups available - we're keeping it simple!

Shipping Costs and Details
Keep it premium value with flat rates: $9.95 for standard Australia-wide shipping, or $14.95 for express to get your North Queensland coffee fix faster. Rates are shown at checkout with no hidden surprises - track your package via the link we'll send once it's brewing its way to you. For bulk community coffee orders or custom Next Gen hauls, get in touch with us.

Delays or Issues?
Life happens, but we're here with friendly service and integrity. If there's a hiccup (like weather or carrier delays), we'll keep you in the loop and make it right. Our goal? Turning your espresso martini evenings and morning flat whites into joyful, connected rituals without the wait. Questions? Get in touch – we're your reliable mate in premium North Queensland coffee!